Ordering
Simply place products into the shop cart, when you check out
you can then choose to pay by cheque or on line using a credit
or debit card, we accept MasterCard Visa,
Visa Debit/Delta, Maestro/Switch, Electron and American Express.
Credit
Card Security
At no time do we see your card details or have access to them,
Credit and Debit card payments are handled by Protx,
a secure e-commerce payment gateway provider, approved by
Lloyds TSB Cardnet, Barclays Merchant Services, HSBC, American
Express, Halifax and Bank of Scotland.
Delivery Times
Orders
placed between Monday and Thursday are normally dispatched
within 48 hours or less, orders placed Friday, Weekends or
Bank holidays will be shipped on the next available working
day. Delivery will take place Monday to Friday between 7.30am
and 5.30pm (excluding Bank Holidays). Someone will need to
be present to sign for the delivery. If you require an AM
(before 12.00 pm) or PM (after 12.00pm) delivery, this can
be arranged at an additional charge. Other timed delivery
slots can also be arranged. Unless an AM/PM delivery has been
prearranged, we will be unable to stipulate a time for delivery.
Please contact us on 01702 618877 for costs.
Delivery
Our
delivery partner will require a signature upon delivery. If
you stipulate that the goods can be left outside should you
not be there to accept the delivery, please be aware that
this is entirely at your own risk and EDP (UK) Ltd will accept
no liability for any shortages or damages whatsoever.
Our
carrier will leave a card containing contact telephone number
and consignment number if there is no one present and no prior
arrangement has been made to leave outside. It is important
to contact the carrier to re-arrange the delivery. Our carrier
will retain unclaimed goods for 5 days, after which they will
be returned to us. Our terms regarding product returns will
apply to this.
PO
Box address or BFPO
Our carrier is unable to deliver to a PO Box address or BFPO
address. Please supply a full UK postal address for all deliveries.
In case of a BFPO delivery, please contact our office for
information on delivery charges.
Delivery Costs
Delivery costs are £8.16, regardless of order value,
to the UK mainland. Large items such as Loosefill will be
charged at £14.99.
Bulk orders may be liable to a carriage surcharge. If this
applies to your order, we will contact you in advance of shipping
your order
Channel Islands, Northern Ireland, Isle of Wight, Scottish
Isles, Isle of Man and all other UK offshore destinations
- please call 01702 618877 for a delivery price. There
is no minimum order value.
The following Scottish postcodes are subject to an additional delivery charge:
AB30-38, AB44-56, FK17-99, G83, HS1-9, IV1-63, KA27-28, KW1-17 PA20-49, PA60-78, PH18-26, PH30-44, PH49-50, ZE1-3.
Returns
When you order over the Internet or by mail order, you
have seven days to evaluate the product in your home, if within
those seven days you decide to return the product (unused
and undamaged). you will be entitled to a full purchase cost
refund, however this does not include shipping costs. Note.
This does not apply to bespoke products.
Shortages
All claims of shortages must be notified within 7 days of
delivery.
Privacy
We
respect your privacy and confirm that the information you
give to us will be held securely and in accordance with the
Data Protection Act 1998.
Your details will not be passed on, or sold
to other companies, We will not use your Email
address to send you spam or junk mail.
If
you can't find what you're looking for or you would like a
quote please call 01702 618877
Cardboard-box.net is part of EDP (UK) Ltd
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